Shadowfax

Issues as a User 8

• I am not having access to any portal in Valinor. What to do?
• What is a primary role?
• What is a Secondary Role? How is it different from Primary Role?
• I need access to one more portal which is not visible in my Valinor account. How do I get the access?
• How to change clusters which I have access to?

View all 8

Issues as a Manager 6

• How to add a team member?
• How to change the role of any team member?
• How can any team member under me get access to any portal through Valinor?
• One of my direct reportee X is on leave. How do I give his access to any other reportee Y?
• One of my direct reportee is joining another team in shadowfax. How can I shift him/her to the other team?

View all 6

About Valinor 4

• What is Valinor?
• How to create an account in Valinor? How do I log in later?
• I am exiting from Shadowfax. How do I delete my account?
• I have a query that is not answered here. How do I raise it?

Issues as a User 11

• Where can I get fresh AWBs?
• How many fresh AWB can I generate in one go?
• How do I initiate integration with Shadowfax?
• Where can I check active pincodes serviceable by Shadowfax?
• How do I upload orders on the portal?

View all 11