Shadowfax

If the team member does not have a Valinor account: Create the member’s account by clicking on the ‘+’ section on ‘Manage My Team’. Go to ‘Add a new e...

Under “Manage My Team” section, click on the “=” button in the Actions column. You can change the Primary or Secondary role by going to the respective sectio...

Accesses to the portals are already defined based on the role of the employee, and the employee can see all his/her portals in “My Portal”. If you need an a...

Assign the primary role of X as secondary role of Y.

You can use the “Remove” option to remove the employee from your team. Once this is done, the manager in his/her new team can add the employee to his/her te...

In such a case, send a mail to techsupport@shadowfax.in requesting the change.